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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Operations Management / Process AnalysisSales / BD |
| EmploymentType | Full-time |
Reporting to: Vice PresidentLocation: MumbaiJob Role:Liasioning with business Teams, IT as well as external vendors on an on-going basis for extending support to existing & future projects and seek timely solutions. Being a part of testing & maintenance team of BSG function, understanding application functionality during development stage, building test cases & executing them thoroughly. Coordinate for all stages of project development including system design, development, testing, training, roll out and post-implementation support. Monitor timely execution of assigned projects post development to ensure quality deliverables & helping in user/ system maintenance post LIVE stage. Monitor system/ business application performance as per agreed deliverables, service & SLAs, TAT (as agreed with Vendor) and escalate issues to IT/ Business and seek timely resolution. Stakeholder communication & alignment of project status/ issues via review meetings and update tracker sheetsIdentify changes / enhancements required to existing systems as per user requirements, evaluate impact, prepare change specifications, obtain business user sign-offs, conduct UAT, obtain user sign-offs and implement changes in the live system. Identify the Gaps in project post GO LIVE & gather feedback from user groups for suggesting improvements as needed & conduct appropriate user training/ contact programs with the help of senior team member to ensure that all users are trained to achieve high level of system usage. Risk Identification & mitigationJob Requirements:Good project planning, execution and management skills. Process focused and comfortable with project documentation. Should have a good understanding of software development life cycle. Prior experience in Testing, System maintenance, business requirement gathering etcExcellent communication and inter-personal skills are a must to deal with various cross-functional teams and external vendors. Background knowledge of financial sector at large required, additionally banking knowledge preferred. Willingness to travel within India during user training and implementation phaseGraduate/ MCA/ MBA with experience, some experience in BSG role preferredFamiliar with DB Tools like SQL Developer, Oracle, Toad etc.,
Keyskills :
java environment reporting sql nittesting statementsofworksow testcases systemmaintenance usergroups processfocused userrequirements systemdesign projectplanning usertraining