Team Support

Job Description

*About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.The Role Responsibilities Process Service delivery
• Mailbox/Calendar management
• Actively manage service recipient s mailbox including and not limited to drafting responses on behalf, scheduling appointments, setting reminders, arranging travel, and expenses
• Manage any appointment/scheduling conflicts in best possible ways
• Work closely with stakeholders and ensure that all meetings/appointment details are updated in service recipient s calendar, accurately and timely
• Mark leaves, working from home, public holidays as per locations and travel itineraries on the calendar, where appropriate
• Meeting/Event management
• Prepare and coordinates meetings including publishing agenda and recording minutes/actions accurately CAB meeting
• Where required, pre-book meeting facilities (rooms or communication software such as video or audio-conferencing facilities)
• If participants include external parties for physical meeting appointments, ensure there is local support and abide by local protocols
• Actively participate in all staff engagement activities organised by team members and assist in coordinating activities to make event successful
• Administrative activities
• Provide office support for service recipients but not limited to ensuring adequate supplies of business cards, arranging software, hardware, stationeries, tools and corporate devices and accessories, etc
• Manage filing of hard/softcopies of documents, coordinate the flow of paperwork and apply necessary data restrictions (confidentiality) and access controls
• Provides management information system reports as required
• Create/amend presentation decks in line with the Group s style requirements
• Create/manage distribution list (apply security mode)
• Raise appropriate service requests (SRM) for technology-related services
• SharePoint administration (including file management, access, and technical issues)
• Creating content and update the teams internal website (Bridge page) such as uploading articles, feature writings, proofreading, and formatting
• Undertake adhoc assignments or mini projects project manage appropriately to ensure deliverables are as per target timeline, with regular progress updates provided to stakeholders or accountable executive
• Third-party supplier and/or vendor management / Recruitment and onboarding support
• WFM tool Management (Creation of WFM request / Correction of Anomalies / Reporting stuff related)
• Seat Allocation & Headcount management / Transition back to office
• Fieldglass related
• HC management / People related tasks
• Act as Central POC and send out comms for any events (Can organise the events etc.,)
• New hiring related tasks (End to end admin related)
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
• Lead the right environment to achieve the outcomes set out in the Bank s Conduct Principles
Key Stakeholders
• Aspire Technology Partners, T&I extended teams
Other Responsibilities
• Embed Here for good and Group s brand and values
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
• Bachelor s Degree or equivalent experience required
• 2 - 5years relevant work experience as an Administrative support
• Any secretarial course / certification will be an added advantage
Visit our careers website www.sc.com/careers,

Keyskills :
winning others overbusiness cardslife insuranceoffice supportfile managementkeeping things simplevendor managementhuman skillsmanagement information system