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Tech Mahindra Hiring BPO Trainer Mumbai

2.00 to 7.00 Years   Mumbai City   19 May, 2023
Tech Mahindra Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaTechnical / Process Training
EmploymentTypeFull-time

Job Description

    Job descriptionHiring Trainers for Location Chandivali Mumbai (WORK FROM OFFICE)JD & Skill Set:
    1. Any Graduate with Excellent communication skills
    2. 2 years of experience in Process Training in BPO Domain
    3. Role is imparting Soft skills, product & process training to new hires.
    4. Knowledge of TNI/TNA/Throughput
    Skill Set:
    1. Excellent communication skills, both oral and written
    2. Strong understanding of and experience in product training preferably in domestic BPO domain
    3. Should possess relevant experience in call barging and quality analysis call center
    4. Should have collaborative skills as this role calls for partnership with operations and the quality teams
    5. Strong people orientation
    6. Excellent facilitation and presentation skills
    7. Ability to work a flexible schedule & willing to travel
    8. Must have proficiency with various software applications programs including Microsoft Word, Excel & Power Point
    Interested candidates can e-mail their resume atRahul.Raj6@techmahindra.com References would be highly appreciated

Keyskills :
tnitnatraining

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