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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Just type and press enter Careers Home Careers Web & Mobile Application Developer Intern as Web Developer Pre Sales Executive Sales Executive Sales Manager Technical Support Engineer Designation: Technical Support Engineer. Industry: Telecom / IT Hardware & Software / Networking. Reporting to: Support manager /Operations Head Salary : - As per Industry standard Vacancy : 4 Responsibilities: Need hands on experience /knowledge on any one or more of the following areas: Enterprise Telephony and Networking IP telephony, Integrated Voice Response solution. Call Centre & corporate Voice Networking on Avaya / Cisco Media servers. Experience on Nice Logger, Turrets & Avaya /Cisco PBX & telephony product family will be added plus. Good Communication skills to discuss and understand issues, requirements with customers with direct one on one communication or over phone /mails. Responsibilities: Member will have to work in shifts on rotation basis. (Including night shifts & weekends). Job requires a member to quickly learn on job about Avaya / Cisco Enterprise Communication systems and their configuration details. It also involves learning configuration of Avaya / Cisco / Third Party SIP Based IP based IP Telephony features and configuration. Job would require configuration, troubleshooting, training and support to be conducted at Customer premise (morning and afternoon shifts). Customers are mainly involve financial institutions, trading houses, Banks etc. Good spoken Communication and ability understand customer requirements, document them and communicate back to top authorities is required. Ready to work in rotational shifts and on Weekends as and when required. In case of working on Weekends, Week off would be applicable. Location : Mumbai (Either Mumbai office or the Client site depending on the company requirement) Experience : Fresher / 1+ Years /2 Years experience Education Qualification : B.sc /Diploma /BE in IT, Telecommunications, Computer Science. Cisco /Avaya Certifications in voice, data & networking like CCNA, CCNP, CCVP or Cisco Collaboration etc. (Not compulsory but preferred ),
Keyskills :
troubleshooting networking lan technicalsupport operatingsystems callcenter ithardware iptelephony voicenetworking communicationskills communicationsystems customerrequirements financialinstitutions ducati