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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Management Consulting / Strategy |
Functional Area | Customer Service (Domestic) |
EmploymentType | Full-time |
Managing key customer relationships and handling customers calls with regards to their documents, payments etc., also responsible for incoming calls and addressing customer queries on phone.Handling the calls to present or prospective customers and influencing them to buy or retain product or service by following a prepared script to give product reference information.Key skills: Excellent verbal communication skills in English, Hindi and Marathi Ability to work in a fast-paced environment Excellent multi-tasker Superior customer service skills and Strong computer skills Desired Profile: Manages database by entering, verifying, and backing up data on communication with clients. Expert in collaboration with the respective team on products and as well as client. Maintains operations by following policies and procedures, reporting required changes. Maintains quality service by following organization standards. Handling the Document transactions by completing forms and record logs. Contributes to team effort by accomplishing related results as business requirements. Education: Bachelor s degree / Master s Degree. Employment Type: Full time Preferred Experience:1 5 years Salary : 9,500/- to 15,000/-Salary 1 Lac 50 Thousand To 3 Lac P.A. Industry Sales/Marketing Work Experience 0 - 3 Years Qualification Higher Secondary,
Keyskills :
customerservice communicationskills english telesales operations telemarketing communication erbalcommunication business database payments rep ting collab ation Numeracy