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Telecaller (Inbound/Outbound) Powai,Mumbai

1.00 to 6.00 Years   Mumbai City   27 Sep, 2019
Rainbow Jobs
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.5 - 2.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care ExecutiveCustomer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

Telecaller - (Inbound/Outbound)Customer Care/ Telesales / TelemarketingJob SummaryRequire a minimum 6 Month of experience in Outbound Sales /Telesales/Customer Care/Inbound Process. If the candidate is 6 months experience then the min. the qualification must be HSC pass & if the candidate is fresher then must be a graduate. For Inbound role - Candidate will have to handle inbound calls & solve queries. For Telesales/Outbound position - Candidate needs to have a minimum of 6 months of experience in Telesales.Job DetailsLocationPowai, MumbaiShift Timings10:00 pm - 7:00 am(night shift)9:00 am - 6:00 pm(day shift)8:00 am - 5:00 pm(day shift)7:00 am - 4:00 pm(day shift)6:00 am - 3:00 pm(day shift)4:00 pm - 1:00 am(day shift)Weekly Working Days-6 DaysOff Days:-WEDNote:Rotational off & Rotational ShiftSalary & CompensationSalary Offered15,000 to 20,000(monthly)Incentives

  • PF & ESIC
  • Incentives
ReimbursementsIncentives StructureOnly for Outbound Sales - Performance-BasedSelection CriteriaEducation
  • 12th pass mandatory
Experience
  • Minimum 6 months of experience asCustomer Care ExecutiveorTelesales / Telemarketingmandatory
  • Graduate freshers can apply or if the candidate is HSC pass then must have min. 6 months experience in Inbound/Outbound
Age
  • 20 - 40 yrs
Communication
  • Fluent English skills - Ability to Speak, Write & Read
  • Good Hindi skills - Ability to Speak
Documents
  • Marksheets and Degree
  • Pan Card
  • Aadhar Card
  • Joining and Relieving Letters
  • Salary slips
Job Description
  • Has An Understanding Of The Customer Support Work Environment
  • Informs Customers By Explaining Procedures; Answering Questions; Providing Information.
  • Describe Products And Services
  • Look for opportunity to cross-sell / up-sell on certain products
  • Respond To Questions
  • Identify And Overcome Objections
  • Manage And Resolve Customer Complaints
  • Document All Call Information According To Standard Operating Procedures
  • Employees Must Be Willing To Work At The Times Required By Call Centre Managers, And Some
  • Has An Understanding Of The Call Centre Work Environment
ShiftsFemales - Day shifts (06:00 am to 9:00 pm max- Need to complete any 9 hoursMales - Rotational shifts ( Round the clock), No graveyard shifts.Contact Person-Rahul-09920624568 / 09936572548 ThanksTeam HrRainbow Jobs

Keyskills :
telecalling outbound calling sales bpo telemarketing telesales nboundcalls callcentreoutbound telesalesexecutive outboundsales callcentreexecutive customercare bposales customersupport

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