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ToothSi - Product Manager - Customer Experience

3.00 to 5.00 Years   Mumbai City   06 Apr, 2022
AMPA Orthodontics Private Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    About us We are a Direct-to-Consumer (D2C) business operating in the health-tech space with two brands - Toothsi & Skinnsi, delivering services and products from the comfort of our customers home, using the most advanced technology, at the most affordable price points.We are a well-funded and rapidly growing start-up operating in most major cities of India soon to establish a PAN India and international presence. Our investors are Tier 1 VCs and we are partnered with some of the fastest-growing healthcare companies in India.Based out of Mumbai & Bangalore, we are a motley crew of diverse and passionate individuals driven by curiosity, a desire to succeed, a passion to innovate, and an insatiable appetite to learn. We have no mold for people we welcome diversity in education as well as experience.You will have a key role in defining the product development roadmap to improve buyer perception & NPS, defining priorities, and identifying opportunities in the market. Customer insight, building for scale, and data are key facets of a product manager at toothsi. Qualification : BE/BTech - Develop and own the consumer-facing and backend product roadmaps and can execute product tasks independently- Hands-on with various product tools for roadmap, wireframes, and documentation- Develop User Experience and Requirements Definition: Work with Design and Engineering to develop high-quality PRDs and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.- Partner closely with UX, Marketing, Operations, Relationship Management, R&D and other Senior Leadership understand business needs and translate them to product roadmaps- Work with the Software Engineering and Testing team to ensure deliverables are meeting requirements.- Identify customers behaviors and needs through research and analysis and plot customer journeys- Perform competitor analysis and benchmarking. Key Skills Required: - A user-focused individual who keeps the customer needs at the heart of everything we do, while having strong commercial awareness- A good understanding of systems experiences with designing user interfaces via wireframe mockups.- 3-5 years of product management experience with some exposure to both consumer and business ops products- Should be an effective communicator and should be able to talk to various stakeholders- Can independently handle planning and execution of the product- Familiarity in the agile development framework will be preferable.- Prior experience in development or program management, product design experience will be a plus- Experience in working for startups or high growth product organizations is preferred,

Keyskills :
marketingsalesproduct developmentproduct managementdeliveryindoor air qualityproduct designproduct launchuser experiencecustomer insight

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