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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Rs 10 - 14 Lakh/Yr |
Industry | E-Learning |
Functional Area | Training & Development |
EmploymentType | Full-time |
As the Training lead, you will be responsible for:1. Throughput of the Associates/Counselors on the floor2. Preparing the SOP and the training modules for the Sales team[Associates, Counsellor (IELTS and TWG) and Backoffice associates]3. Charter the training plan for all new joiners4. Preparing a robust OJT plan with pointed interventions with the team5. Identify TNI based on monitoring interactions and come up with weekly/monthly Knowledge PKTs6. Liaise with the Product Head and seek continuous improvement in training deliveryThe Training lead in the Admissions team will be a critical touchpoint for all our Associate/counselor/product teams. They will be responsible for developing the 1st line across various departments and ensure we have a constant learning experience maintained across the team.
Keyskills :
sales trainingteam handling