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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Back Office Operations |
EmploymentType | Full-time |
#UrgentHiringfor#CustomerServiceExecutivein an leading#AMCLocation:#MumbaiExperience:#2YrsrequiredQualification:#Graduation+#NISMcertifiedSalary: Negotiable#jobdescription:1. Handling and resolving customer emails2. Handling and resolving customer letters3. Timely escalation of issues4. Follow-up with respective vendors, RTA departments, Banks for resolution of queries5. Ensuring completeness of the responses sent to the investors / anticipates the investor queries so that there are no repeat queries for the same issues.6. Provide MIS of the cases handled7. Identification of process gaps8. Participate in UAT/ new developments in processesInterested candidate can share their CVs onpriyanka2@jobsuraksha.in
Keyskills :
industrial diseaseprocess migration escalationmis rtadevelopments vendors