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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Rs 1.5 - 3.0 Lakh/Yr |
Industry | Internet / E-Commerce |
Functional Area | Customer Service (Domestic)Customer Service (International) |
EmploymentType | Full-time |
Greetings for the day!Net Distribution Services is having an opening for the position of Customer Care Executive for E-commerce IndustryCompany name: Net Distribution Services Pvt Ltd/ND CommerceWebsite: https://ndcommerce.inJob location: Andheri-EastJob responsibilities:1. Graduate with 1-4 years of relevant experience in customer service. 2. Good communication and interpersonal skills 3. Attend to customers inquiries and purchases. 4. Prompt, efficient and accurate reply to emails. 5. A thorough knowledge and understanding of our products, return policy and processes 6. Resolution of customer queries, issues and complaints as per SOP. 7. Co-ordination between various department 8.On calls-50% andEmails & chats-50%Looking for candidates with goodcommunicationskills.Interested candidates can share their CVs atdrushti.bhosle@kankei.com or contact on 9323170996Regards, Drushti Bhosle - HR
Keyskills :
customerservice blendedprocess emailprocess voiceprocess customercare cse ustomercareassociate