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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Insurance |
Functional Area | Customer Service (Domestic)Sales / BD |
EmploymentType | Full-time |
Job Description NAC - Billing Process Advisor/Senior Advisor Role Billing AccountantDesignation Advisor / Senior AdvisorBusiness Unit National Accounting Center (NAC)Shift Timings Fixed Morning (6:30 AM to 2.30 PM) or Evening (6:30 PM to 3.30 AM)Location VikhroliReporting to Business Support Team Supervisor/Assistant Manager/ManagerJob Summary To handle agency billing where we invoice the clients for premiums & fees, for their insurance coverage and book the revenue in the form of commission.Principal Duties/Responsibilities Review, Analyze and assess carrier/broker documentation for processing insurance billings.Process Agency Bill billings including endorsements, audits, cancellations, extensions, new accounts, renewals, reports and feesGenerate and send the invoices to customers via Mail / E-mail.Handle undelivered invoice exceptions in timely manner.Following SOPs, Client / Carrier specifications and adherence of all statutory requirements.Liaise with Client Managers and Client Support Service Teams for agency bill issues and resolve discrepancies.Timely and effective responses to all queries, requests, corrections, etc. received from field offices / Service centers in centralized agency mailboxes.Develop a sound understanding of Billing Process along with the related upstream and downstream process.Deliver as per defined KPIs for the role - Maintain Quality and Turnaround standards.Participate and contribute in potential process improvement areas.Ensure ongoing, effective relationships with stakeholders (Internal/external).Top 5 Competencies Business CommunicationAnalytical SkillsCreative and Logical ThinkingEye for detailTime managementRequired Qualifications, Skills, Knowledge, Experience Qualifications: Graduate/Post GraduateSkills:
Keyskills :
msoffice timemanagement billingprocess servicecenters analyticalskills processimprovement writtencommunication businesscommunication financialjustification nac mail sound agency business lientsupp rene