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Vendor Manager I

6.00 to 10.00 Years   Mumbai City   01 Oct, 2019
Bundl Technologies Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryConsumer Durables / Electronics
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

  • Ensure the turnaround time is adhered by the VMs. Assigned work is monitored and corrective actions if required is taken.
  • Work on Launch Projections with central supply and catalogue teams. Identify the type of launches and assess the kind of support required from Central supply, tech and catalogue teams.
  • Escalations
  • Ensure delivery activities is streamlined by working with restaurant partners to reduce escalations pertaining to Swiggy ops.
  • To work with partners and ensure the delivery glitches are addressed.
  • On a case to case basis if and when customer issues pertaining to food/ delivery arise, direct it to the right stakeholder.
  • Catalogue
  • To ensure that the catalogue team launches national restaurants on time.
  • To ensure the catalogue team delivers the revision tickets on time.
  • Projects
  • Identify projects which will help in compliance issues, business/ process improvements etc.
  • Develop and run pilot programs for above for the feasibility to scale it up for the country
  • Metrics Analysis
  • Work with restaurants and ensure delivery metrics are maintained.
  • Identify glitches in the metrics and ensure that the restaurant partners listing is improved in the App
  • Stakeholder Management
  • Interact with vendor management function of other cities to ensure that national chains are adequately trained on partner app and delivery hygiene.
    • Desired Skills:
  • Full time Graduate/MBA freshers from a reputed college.
  • Excellent written verbal communications skills
  • Willingness to travel 3-6 days a week (Within city-limits and using appropriate transportation)
  • Comfortable owning projects without hand-holding
  • Basic MS Office knowledge
  • Good judgment when it comes to managing these restaurants
  • Must be detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
  • Ability to work as a team player in a target driven work environment meeting deadlines.
    • ,

    Keyskills :
    resourcemanagement clearing risk ar businessprocess msoffice metricsanalysis vendormanagement correctiveactions stakeholdermanagement it basic supply vendor metrics analysis launches catalogue management estau

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