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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Rs 3.5 - 4.0 Lakh/Yr |
| Industry | Management Consulting / Strategy |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Customer Relationship Manager position at Mumbai, for a leading home healthcare company. Company Profile -The company, a brainchild of three IIT alumni has been serving in Mumbai since December 2014 and has helped 1000+ people heal at home. They offer world class care at home through their 100% background verified caregivers which include: nurses (ANM, GNM, Bsc), attendants and physiotherapists.Please go through the list of responsibilities and desired skill sets, mentioned below:Position : Customer Relationship Manager Type : Full Time 6 Days a week( 10:00 AM to 7:00 PM )RESPONSIBILITIES: 1. Customer interaction to ensure CSat (customer satisfaction) at all times.2. Customer grievance handling and conflict resolution.3. Profiling customers based on data viz. patient details, past transactions, complaints etc. and system updation of the same.4. Handling end to end customer requirements.Salary3 Lac 50 Thousand To 4 Lac P.A.IndustryPublic RelationWork Experience3 - 4 YearsQualificationVocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.B.A, B.Com, Post Graduate Diploma, M.B.A/PGDM,
Keyskills :
salescrmcustomer servicemarketingdeliveryclient supportgrievance handlingcustomer interactioncustomer relationshipgnmcarecsatsalaryconflicthealthcarecaregiversProduct SupportCustomer Product Training