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Virtual Relationship Manager In Leading Bank

1.00 to 6.00 Years   Mumbai City   11 Aug, 2019
Acura Solutions
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.0 - 3.5 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaCustomer Service (Domestic)Sales / BD
EmploymentTypeFull-time

Job Description

  • To exclusively handle Outbound & Inbound calls.
  • Differentiated training to make them Virtual Relationship Manager banking officers cross selling to banking product .
  • This skill will also do sales with assigned customer based mapped.
  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
  • Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
  • Handling Customer Quarries And Providing information as per customer policy
  • To be aware of and comply with any updates about the process
  • Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided
  • To the team as guidelines for improving performance.
Desire SkillsProficient in spoken English only. Minimum qualifications graduate Minimum 1 Year of experience. Freshers are also welcome.Interested candidates please share your cv- yash.acura@gmail.com / 8779647823ReardsAcurs SolutionYash - HR

Keyskills :
kpobposalesvrmcallingmncutboundsalesinboundprocessinternationalcallcenterphonebankingbankingsales

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