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We have opening for Sr. Manager - Payment Operations

10.00 to 16.00 Years   Mumbai City   30 Jun, 2023
Topgear Consultants Private Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Job descriptionOpening with a leading MNC**Immediate Joiners preferred***Role: Sr. Manager - Payment OperationsLocation: Goregaon
    • Sr. Manager - Payment Operationsis responsible for managing all payment related services, ensuring delivery of payment related projects, partnering and responding to internal and external compliance oversight requests.
    • The incumbent will develop short and long term Payment Operations strategies and tactical plans that align with, and support, the Currencies Direct operating model.
    • He or She will lead the unit responsible for Payment Operations in Mumbai including, but not limited to, Electronic Payments (Wire, SWIFT and ACH), Item Processing, Exception processing etc.
    Responsibilities:
    • Manage the payment processing function and supporting business metrics and indicators for a best in class payments service.
    • Supervise, schedule and prioritize tasks and responsibilities of the Payment services department staff to meet workload and scheduling needs of the department.
    • Recruiting, training, coaching, performance monitoring, performance evaluations and discipline of payment services staff as needed to fulfill the goals of the Department.
    • Directly lead a team of payment operations managers.
    • Serve as the escalation point for payment issues, and work closely with the payments and front line teams to quickly resolve issues.
    • Ensure adequate controls are maintained with regards to regulatory compliance.
    • Manage Debit Card, Wire, ACH, and Alternative Payments vendor relationships, and work with vendors to optimize customer experience and authorization rates, ensure adherence to service level agreements

Keyskills :
swift paymentsach

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