We Recruit Head Fraud Risk Business Banking

Job Description

*The Role Responsibilities The Director, Head CPBB Business Banking Fraud Risk is a permanent role that requires strong business acumen and deep knowledge and experience in the Business Banking, ME Credit underwriting and Fraud Risk operations and strategy. The successful candidate will have a strong understanding of operating in a FIRST line capacity within a Business Banking credit operations/ fraud risk management organisation and can respond flexibly and collaboratively to evolving fraud threat requirements. Candidate to have proven experience (14+ years- Financial Services) in Business Banking fraud risk management and Fraud strategy including Business banking products. The profile requires understanding of Business banking products, Business banking operations, Operational and Fraud risk, threats, and internal controls. The role requires experience in management of Application fraud detection tool and operational effectiveness metrices. The role reports directly to the (Head: CPBB- Fraud Risk Lending, Business Banking, Trade and Partnerships). This role will work closely with the Fraud Risk organization and other stakeholders to address Fraud Risk as an operational risk sub-type for the. The role will provide for,
• Managing Consumer Private and Business Banking ( CPBB ) Business Banking and ME fraud risk and strategy
• Managing Fraud risk activities and processes, effectively and efficiently- aligned to the business strategy.
• Define Fraud Risk Managing strategy and infrastructure for channels and products within CPBB (Business Banking/ME products)
• Define and develop operating model to best support process efficiencies and effectiveness in Fraud Risk Management
Strategy
• The Director, Head CPBB Business Banking Fraud Risk is a permanent role that requires strong business acumen and deep knowledge and experience in the Fraud Risk Operations and Strategy.
• The successful candidate to have a strong understanding of operating in a FIRST line capacity within a fraud risk management organisation, and can respond flexibly and collaboratively to evolving business, regulatory and fraud threat requirements.
• The role reports directly to the (Lending, Business Banking, Trade and Partnerships). This role will work closely with the Fraud Risk organization and other stakeholders to address Fraud Risk as an operational risk sub-type for the. The role will provide for,
  • Managing Consumer Private and Business Banking ( CPBB ) Business Banking/ ME fraud risk and strategy;
  • Managing Fraud risk activities and processes, effectively and efficiently in alignment to the business strategy
Business
• The primary purpose of this position to ensure that the management of Fraud risk and ensure that BB fraud losses are within established fraud risk appetite.
• The candidate to define BB fraud controls and monitor that they are operating effectively/ efficiently to ensure BB fraud risk is appropriately managed within the relevant businesses.
• The role will support the Head, CPBB Fraud Risk in their role as the Banks executive accountable for BB fraud risk.
• The successful candidate will work closely with the Head, CPBB Fraud Risk; Head FCSO; Head FRSC; and the Business CROs, COOs, CCH, Business Banking, 2LOD and Business Banking/ ME fraud management team and other key stakeholders to drive requirements and help set priorities for BB/ME fraud risk strategy and investment based on acceptable risk tolerance; taking into account the evolving threat and regulatory landscape, policies and standards, and technology infrastructure.
ProcessesThe major functional activities that this role (Business Banking/ ME fraud risk management and strategy) will lead and manage are:
• Support standardisation, automation and consolidation through re-engineering and process improvement initiatives in the country.
• Develop and maintain Application Fraud detection System capabilities (Lending application fraud detection tool), skills and infrastructure that are in compliance with internal policies and external regulations for Business Banking
• Review and maintain BB/ ME Fraud detection System capabilities, skills and infrastructure (Manual and System) that are in compliance with internal policies and external regulations for Business Banking
• Act quickly and decisively when any fraud risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant risk forums and committees
• Design, Implement and Improve the BB Fraud Risk Framework in CPBB and monitor the BB Fraud risk metrics to identify potential control weaknesses
• Re-engineer process to identify fraud and deliver desired client experience across all channels/products
• Strong collaboration and concerted efforts with key stakeholders/partners (e.g. BB Risk, BB ME Products, Operations, Fraud 2LOD, Operational Risk, CFCC, Technology)
  • sharing information on fraud trends and identifying emerging fraud threats
  • leveraging on common tools, information, and processes
• Provide support to global standard operational models, centralization, and automation.
• Accountable for pre-booking scenarios development / fine-tuning to influence detection rates and FPR (false positive rates) for BB Fraud Screening
• Accountable for post-booking scenarios development / fine-tuning to influence detection rates and FPR.
• Monthly review with stakeholders across Group and Countries.
• Sharing of significant fraud MO, root causes and best practices with the countries
• Support and provide feedback/guidance on issues faced within the region through performance review with Country/ Regional FRM teams.
• Design and develop a global standard application verification approach for both pre-booking and post-booking scenarios.
• Drive standardization and ensure investigative recommendations are fully adopted across SCB footprint. Ensure Lessons Learned shared with SCB countries on timely manner.
• Lead and drive standardisation, automation and consolidation through re-engineering and process improvement across markets.
• Develop fraud awareness programs for staff and clients.
• Develop and maintain fraud management capabilities, skills and infrastructure that are in compliance with both internal policies and external regulations
• Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant countries.
People and Talent
• Lead through example and build the appropriate culture and values.
• Set appropriate tone and expectations from team and work in collaboration with risk and control partners.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified
Risk Management
• Deliver the defined aspects of the BB fraud risk role to support the Groups Fraud risk management approach and objectives.
• Ensure that the BB fraud risk role is managed in accordance with the defined Fraud Risk Framework and associated Policy and Standards; and those issues are identified, escalated, and addressed as appropriate.
Governance
• Drive integration of BB fraud risk framework and associated Policy and Standards into countries, business lines
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Group Fraud risk team to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
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Keyskills :
keeping things simplestrong business acumenprocess improvement initiatives