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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other SoftwareIT Operations / EDP / MIS |
| EmploymentType | Full-time |
Role/ Responsibility: We have an urgent opportunity for Monitoring in our organization, please find below details.Job Location: Mahape, Navi Mumbai Main role is to monitor real time client applications from end user perspective 24/ 7, 365 days of the year and raise alerts to clients. Engineers need to ensure that the automation scripts are always working and in the event of failure its highlighted to the clients & immediate next level respectively.100% Adherence to Quality Assurance parameters and Standard Operating Procedures in terms of SLAsProactive and prompt communication with clients to resolve their queries quickly and accurately.Raising issues/ risks to the immediate next level and escalating wherever needed.Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closureHandling client query calls.Ensuring proper handover of their respective applications/ zones to next shift EngineerShould be cross trained on multiple zonesSkill Sets:Good Communication SkillsGood Analytical approach & Logical reasoning skillsCandidates should be open for relocation to Navi MumbaiCandidates Interviewed in last 6 months please do not applyImmediate JoinersQualification:BE/ B.Tech / MCA/ B.Sc / Msc- (IT, Computer Science, Electronics & Telecommunication) 2016, 2017 & 2018 Pass outsMale candidates only. Job involves rotational shifts (Morning, Afternoon and Night) with central pick up and drop facility from Ghansoli station CANDIDATE SHOULD HAVE 75% IN 10TH, 12Th AND 60% IN GRADUATION,
Keyskills :
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