work profile for CIB Project Manager - Associate

Job Description

The Trade & Working Capital operations team focuses on developing & delivering business solutions related to the trade finance products offered by banks, including transactions such as import & export bills, foreign bill collection, bankers acceptances/reimbursements, letters of credit and open account trading. The team also provides transactional-based expertise to the business to ensure accurate and timely conduct in accordance with ICC guidelines, bank procedures & trade finance policy manual. The role requires a good understanding of risk management, transaction processing, retail banking, wholesale banking, trade settlements and trade processingDescription for Internal CandidatesOrganization Description The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Employer Description JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs.Role Description The Operations change management team under Trade & Working Capital department is seeking a high performing Associate candidate for Project Governance & Production Incident Management role based out of Mumbai. The successful candidate will be involved in working with Business stakeholders for establishing release management governance, tracking of all the release milestones from requirement stage until post implementation impact assessment, tracking of production incidents and analyzing historical trends for production system stability uplift, weekly and regular reporting to senior managementThis role requires the candidate to work in India Hours.Key responsibilities include but not limited to
• Establish release governance and framework for project and production incident management
• Tracking all the project milestones (including and not limited to)
  • Facilitating requirement gathering
  • Tracking Tech-Ops Engagement
  • Organizing the discussion with Technology partners for requirement walkthrough
  • Tracking progress of project
  • Weekly and regular meeting with Stakeholder to drive the progress
  • Driving Pre Post implementation tasks and reporting to Sr. Management
• Candidate should have the ability to analyze information and possess strong decision-making capability.
• Knowledge of Uniform Customs and Practice for Documentary Credits; UCP 600, International Standby Practices: ISP98 & Guide to ICC Uniform Rules for Demand Guarantees URDG 758, Boycott regulations, Office of Foreign Assets Control compliance is preferred.
• Ability to analyze the processes and identify improvement areas, suggest action plan to improve the efficiency and turnaround time.
• Support Ops leads in driving efficiency projects. This includes but not limited to assessing service quality and identifying areas for process improvement, service or tech initiatives.
• Solution oriented, manage crisis situations through proper escalation matrix.
• Support a wide range of stakeholders (Product, sales, client service, partner site and Tech support)
• Build effective relationships with management and internal stakeholders, also should have ability to influence them where necessary.
• Possess leadership qualities to drive the department focus areas on a regular basis.
Required Skills and Qualifications Core Skills:
• 10-16 years of experience in a Financial Services industry and business knowledge on Trade products is preferred
• Experience of working with various stakeholders
• Excellent communication skills, both written and verbal and capable of developing strong story boards to support senior management update
• Exceptional organizational skills, be able to prioritize demands/tasks based on priority level
• Strong analytical ability with experience in analyzing and synthesizing large data sets
• Strong level of proficiency with Microsoft tools (Excel, PowerPoint, SharePoint, Project),
• Knowledge of Tableau, Alteryx, Click view will be preferred
• Knowledge of Global Trade Finance business (i.e. lifecycle of Import and Export across the border and Banking involvement in the process) will be an advantage
The candidate should also possess the following attributes:
• Self-starter who is creative with a can-do attitude and strong work ethic
• Exceptional attention to detail and problem solving skills
• Ability to multitask and handle high stress while maintaining accuracy in tight deadlines
• Comfortable working in a fast-paced environment
• Ability to work with cross-functional global teams and interact with all staff levels
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Keyskills :
deliveryproblem solvingletters of creditreportingjavacustomer relations