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Job Location | Mumbai |
Education | Not Mentioned |
Salary | 1,00,000 To 1,75,000 p.a. |
Industry | Call Centre / BPO / KPO |
Functional Area | Accounting / Auditing / Taxation |
EmploymentType | Full-time |
Collection On Past Due Invoices & Invalid Deductions On Allocated Portfolios Via Email, Phone Calls Etc.respond to Email /phone Queries Related to Disputed Invoiceresearch and Analyze the Disputes/deductions.follow-up with Various Departments to Get Supporting Documents/ Info for Dispute/deductions Resolutionidentify Opportunities and Recommend Solutions for Process and Automation Enhancementsdaily Reporting of Individual Portfolios to Track and Monitor the Past Duesimplement Collections Strategy to Reduce the Past Due Research and Resolve Issues in a Manner to Expedite all Cases in Order to Avoid Any Adverse Customer Impactwork as a Team Player to Process Any Adhoc Request in a Timely Manner.deliver Quality Customer Service By Researching and Responding to all Internal & External Stakeholders Inquiries Quickly, Effectively and Professionally.escalate Problems to Senior Staff Members and or Management as Appropriate.handle Internal Issues and Ensure Timely Payments to Creditorsensure Daily Cash and Debtors Targets are Metcontact Debtors Through Calls, Emails or Letters to Notify Them of Outstanding Invoicemaintain Regular Contact with Clients to Ensure Proper Management of Debtcontact Business Operations in Compliance with Standard Policies and Regulationsmonitor Payments History to Identify Changers in Reparation and Take Necessary Actionsmaintain Proper Records of Client Accounts and Purchasing Activitiesconduct Monthly Reconciliation of Debtor Ledger Accounts.
Keyskills :
Team Handling