IT PM - Infrastructure

Job Description

IT PM - InfrastructureFull-timeCompany DescriptionNEC Software Solutions (India) Private Limited is based in Mumbai (Worli & Airoli) and Bangalore with an employee strength of 1300 . It is one of the foremost providers of end-to-end IT services across various sectors. We work with diverse industry verticals which include publishing, media, financial services, retail, healthcare, and technology companies around the world. Our customers range from two-person startups to $bn listed companies.We have more than 30 years of experience in providing end-to-end IT services across the globe and have earned a reputation for delighting our customers by consistently surpassing expectations and helping them deliver robust, market-ready software products that meet the highest standards of engineering and user experience. Supported by more than 1300 exceptionally talented manpower, we are a hub for offshore support and technology services.Role: Project ManagerRole SummaryThe Project Manager will be responsible for the day-to-day delivery, management, and reporting of both Customer & Internal Cloud and Technology projects.Duties & Responsibilities

• Produce and maintain project governance documents - PIDs, Plans, RAID log, progress & highlight reports, etc.
• Management of project resources in a matrix management environment.
• Identifying and managing project risks and issues, including appropriate mitigation.
• Reporting on the status, and progress against milestones, risks & issues.
• Managing project-related Change Requests.
• Liaison with customers, partners, and third-party suppliers, as required.
• Adhering to CST and corporate policies and procedures related to the delivery process.
• Support the process of designing and implementing the solution by engaging with the Cloud and Technology technical design team.
• Ensure smooth and successful handover to operational and support teams for the ongoing delivery of service.
• Manage relevant procurement activity for the project.
• In conjunction with appropriate account resources, manage any commercial issues as a result of changes in project deliverables or scope identified throughout the transition or project management process, internally within NEC and with the customer and any third-party organizations.
• Obtain sign-off by the customer at appropriate stages of the project delivery.
• Seek to enhance the NEC Project Management Process through continuous improvement initiatives updating processes and documentation as appropriate.
• Behave in ways that actively contribute to the long-term strategic objectives of NEC.

Required Knowledge and Experience

• Excellent Project Management experience particularly in relation to application Cloud hosting, SAAS, and Technology Roadmap upgrades.
• ITIL certified to a Foundation level.
• Able to plan, organize and control all aspects of project delivery.
• Demonstrable ability to lead and motivate cross-functional virtual or matrix project teams.
• Good technical knowledge and the ability to understand and communicate technical solution details to both technical and non-technical audiences.
• High level of personal resilience.
• Ability to work in a fast-paced, deadline-oriented environment.
• Ability to manage multiple projects and conflicting priorities.
• Strong presentation skills and ability to present to external customers and partners.
• Excellent verbal and written communication skills.
• Flexibility around business travel.
• Power-user of office automation applications (Such as Word, Excel, MS Project).
• Good to have experience or knowledge about Windows / Linux server operating systems.
• Good to have knowledge about core networking concepts.

Desired Knowledge and Experience

• ITIL Service Management accreditation.
• Sound understanding of technology solutions and their application within a government and corporate marketplace.
• PRINCE2 accredited.

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Keyskills :
project management cloud technology risk management team leadership communication skillshosting itil certified project manager matrix management mitigation it services service management project governance windows technology solutions princ