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Cluster Manager Two Wheeler

2.00 to 7.00 Years   Mysore   17 Mar, 2020
Fullerton India Credit Company Ltd
Job LocationMysore
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Dear Candidate,Greetings!Hiring for TW-Cluster Manager / TW Cluster Incharge forTumkur/Mysore/Shimoga/KengeriFunction / Department-Rural SalesDepartment Head-Business HeadReporting Manager-State TW Manager/State Business HeadInterested candidates can share CV toIshu.Jain@fullertonindia.comPurpose of the Job:Build TW Portfolio by increasing productivity per TW-IRO to 15 per month. Ensure that the portfolio is clean by maintaining PDD under 2% and X+<0.1%. Timely trainings to be conducted to build capacity across team members. Fair adherence to process compliance and auditDescribe the KPIs against each perspectiveKey Performance Indicators

  • Business and Financial Management
  • Attain minimum productivity of 15 TW loan / month / TW -IRO
  • Maintain PDD < 2%
  • Ensure FICC charge creation on all the vehicles
  • Build dealer relationships
  • Ensure dealer payouts are streamlined
  • Maintain Portfolio quality at X+<0.1%
  • Process compliance and audit
Customer Focus
  • Customer query resolution
  • Ensure servicing of customer request
  • Evaluate competition best/fair practices and recommend to the product team for process streamlining
  • People / Team
  • Conducting fortnight trainings on Product, Process, Policy and others aspects of business
  • Productivity analysis of each TW-IRO and steps to improve the same
  • Process / Quality Improvement
  • Portfolio performance X+ < 0.1%
  • Identify and address scope of fraud
  • Process adherences according to the formulated processes
Self-deliverablesThe most important tasks performed on an individual basis without involving subordinates areTask performed
  • Attain minimum productivity of 15 TW loan / month / TW -IRO
  • Build & maintain dealer relationship
  • Ensure that the dealer payouts be done regularly without pendency
  • Portfolio to be maintained and kept clean with X+<0.1%
  • Conducting fortnight trainings on Product, Process, Policy and others aspects of business
  • Process adherence and compliance
No. of years of relevant experience:
  • TW Sales Background.
  • Effective management of a sizeable portfolio
Any specific specialization/education: GraduateRegards,Team HR

Keyskills :
clusterdevelopment clustermanagement clusteroperations b2b wowheeler clustermanager

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