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| Job Location | Nashik |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Internet / E-Commerce |
| Functional Area | Customer Service (International) |
| EmploymentType | Full-time |
Technical Support Executive(Linux/ Windows/ Web Hosting) (min 1+ years)ResponsibilitiesWorking with customers to identify software problems and advising on the solution.Logging and keeping record of customer/ employee queries.Ability to give software Demo to customers.Updating self help manual so customers/ employees can try to fix problems themselves.An in depth understanding of the software customers are using.An ability to assess each customer or employees IT knowledge levels.Logical thinker & Ability to deal with difficult callers.Good communication skills.Good analytical and problem solving skillsComfortable to work in US shift.Job Location: Nashik, Maharashtra, India,
Keyskills :
customerservice troubleshooting customerrelations selfhelp problemsolving it manual logging software advising analytical communication SelfImage Manifestation echnicalsupp netw king Selfhealing Homew kHelp