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AssociateCS Phone

1.00 to 2.00 Years   Navi Mumbai   11 May, 2020
Sutherland Global Services Inc
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Job ID / Title:Associate-CS PhoneJob Category:Administrative ServicesCity:Navi MumbaiState:MaharashtraWork Location:Mumbai AiroliJob DescriptionOVERVIEWA customer professional with Transportation knowledge to address employees transportation concernsRESPONSABILITIES

  • Sound communication skill both written and verbal
  • Need to know Local / city Topography
  • Knowledge on MS office
  • To Manage drop to all the associates who logouts of the shifts or to handle calls made by the associates and addressing their queries
  • Need to coordinate with the vendors and associates and provide timely drop
  • Need to address queries raised by associates over phone
QualificationsQUALIFICATION & SKILLSETS REQUIRED
  • Minimum Degree / Diploma
  • Flexible to work in rotating shifts with 6 days working
  • 70% of the work will be on the ground / Parking and only 30% of the work will be system oriented (In case of Drop Management Team)
  • Good at handling calls and should be customer friendly and helpful in nature
  • Should be good at call documentations
,

Keyskills :
communicationPedestrian Planning TRANSYTTraffix ARCADYTraffic Simulation SuppliersDeliverables

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