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Automobile general manager for reputed premium brand with min salary-14lpa

10.00 to 20.00 Years   Navi Mumbai   31 Jan, 2024
Roche International Hiring For Automobile Dealership
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryRs 7 - 16 Lakh/Yr
IndustryAutomobile / Auto Ancillaries
Functional AreaService / Installation / Repair
EmploymentTypeFull-time

Job Description

    Automobile general manager for reputed premium brand with min salary-14lpaGeneral Manager Responsibilities:Target achievement on:
    • Prepare effective service plan to generate more service inflow.
    • Attend various Dealership events organized to generate enquires.
    • To attend Major Customer Complaints/VOC and co-ordination with the customer.
    • Daily, Weekly and Monthly plan to resolve customer complaints.
    • Monitoring service target number of units v/s monthly target and action plan for shortfall.
    • Monitoring Service Revenue on daily basis v/s achievement and action plan for shortfall.
    • Monitoring retail of value added services (AMC package).
    • Daily Monitoring Accessory sales, Target v/s Achievement.
    • Monitoring collection of payments, cash, card, cheque credit.
    • Control on credit bills and debtors, daily monitoring and immediate action plan to recover and control on credit bills.
    • Daily meeting with service advisor, works Manager, supervisor/job controller, final inspector, customer relation manager, spare parts Manager.
    • Training the HODs and Managers as and when needed for improvement of overall workshop processes for quality output.
    • Monitoring timely delivery of vehicle as promised by checking service advisor track sheet and follow vehicle delivery processes and other SOPs.
    • Monitoring daily activities, expenses, wastage of resources, customer service.
    • Immediate implementation of service bulletins received from HODs daily.
    • Report preparation and sending to Top Management as required.
    • Monitor and Discuss all the workshop related reports received from HODs daily.
    • Monitor and control quick service repair, delivery time, Maintain time commitment and r/o filling rate as per HMIL.
    • Control on total number of vehicles in the premises as per the approved norms.
    • Control on overall expenses, purchases scrap disposing, proper utilization of resources, manpower utilization.

Keyskills :
automobile serviceworkshop managementdealership managementautomobile general managergeneral manager

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