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| Job Location | Navi Mumbai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | ustomer Service (Domestic) |
| EmploymentType | Full-time |
Greetings from Netstar Infotech!!Hiring for Process Trainer for BPO at Mumbai Location.Job Details:Location: Thane / GoregaonProcess: Banking / Telecom / InsuranceSalary: 3.6 lpa- 4.5 lpa ctcShift: Day / Rotational shiftJob Requirements:Undergraduate / Graduate with minimum 1 yr of experience as Process Trainer in BPO.Process Trainer into Voice / Email process is required.Experience into Inbound / Outbound / Insurance background would be preferred.Comfortable working in flexible shift timings.Excellent Communication in English.Job Description for Trainer role:Conduct new hire training and soft skills trainingOrganize, Plan and Implement monthly cyclic activities including fresher training, monthly tests and call monitoringSensitize to training needs / understand learning requirements of different learning groupsLiaison with the Quality and Operations to identify, screen and execute process improvement plansPlan and improve training workshops and projects to monitor and groom poor performersAbility to execute training tasks/ assignment on short noticeInterested to deliver and contribute towards process improvement.Interested candidate send your updated CV to manisha.netstar@gmail.com or contact on 8425876644.Thanks and Regards,Manisha Poojary.
Keyskills :
bpoprocesstrainingvoicetrainerbpotrainerprocesstrainertraineremailtrainerdevelopment