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| Job Location | Navi Mumbai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Back Office OperationsSales / BD |
| EmploymentType | Full-time |
Walk in | Branch Manager, Gold Appraiser & Customer Care Executive- Gold Loan |BORIVALI WESTVenue :India Infoline Finance Limited,Shop No. 4, Anuradha / Anuja Chs Ltd, Manek Nagar, Chandavarkar Road, Borivali (W) Mumbai-400092Date:7th May 2019Time : 10 AM to 12 PMContact Person:- Shradha ShambhaviBelow are the Job descriptions:-1) Gold Appraiser:- 1. To ensure 100% right valuation - capturing right cartage, proper stone deduction etc. 2. Adhering to high ethical standards and comply with all the laid down processes / policies - KYC adherence, maintaining all important registers etc. 3. To provide high quality customer service, prompt resolution of queries pre & post loan disbursal. 4. Supporting branch staff in business development activities & helping to achieve branch targets.2) Customer Care Executive:-1. Attending walk in customers & resolve product (Gold Loan) related queries. 2. New customer acquisition, improve client retention, analyzing their needs and offer services accordingly. 3. Ensuring the overall hygiene factors of the branch. 4. Follow up for interest collection and NPA reduction. 5. Responsible for generating references & cross selling through walk in customers.3) Branch Manager:-1. Incumbent will be responsible for managing the book & increasing the profitability of assigned Gold Loan Branch. 2. Direct all branch level operational activities including business development, customer service & overall administration. 3. Assessing local market conditions to identify current & prospective opportunities for new customer acquisition. 4. Maintaining the quality of portfolio by tracking & controlling the threshold IRR. 5. Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue. 6. Adhere to high ethical standards and comply with all the laid down processes to ensure high Audit score. 7. Bring out the best of branches personnel by requisite training, coaching, development & motivation.If interested, you can also send your resumes atshradha.shambhavi@iifl.com,You can also refer your friends.Job Type:Permanent, Full-timeExperience:0 7 yearsEducation:Graduation / Post- graduation (Any Stream)Work Location :Across Central & Harbour LinePlease carry a copy for your resume, Pan Card & Aadhar Card copy while coming for the interview. Kindly mention Shruti Borkars name at the time of interviewFor any query, please contact:022-67881021/ 022-41035128To know more about our company, click on :https://www.iifl.com/about-us/finance
Keyskills :
administrationacquisitionkycauditsellingeducationfinancetrainingcollectioncoachingvaluationoldappraisercrossclientbranchmanagerdevelopmentgoldloanretentionbusinessservicecustomer