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Carrier Relationship Manager

1.00 to 4.00 Years   Navi Mumbai   22 Jun, 2019
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaERP / CRMSales Support / MIS
EmploymentTypeFull-time

Job Description

Strategic: Identify and reach potential clients to offer TechAlpha Messaging products. Monitor existing client needs and opportunities to appropriately cross-sell products. Observe and understand Industry behavior/trends. Monitor competitor offers and products. Maintain && develop relationships with potential leads and clients. Operational Contact potential leads to introduce our Products and Services. SMS (Outbound && Inbound) Update sales data with the opportunity pipeline and respective status of various leads. Regularly keep in contact with existing clients to keep up to date and poll them for newopportunities. Reply to demands or questions from clients in a timely manner to ensure a healthy impact on bothsides. Monitor daily/weekly/yearly SMS && Voice traffic of existing clients for positive/negative warningsignals. Contact key clients based on warning signs and forecast to avoid any revenue leakage orcapitalize on new revenue Liaise internally with other departments for product or price updates Coordinate with client and internal departments to assist with implementation && technical set upincluding customization requests. Coordinate with finance on receipt of purchase to ensure setup and implementation of solutions. Provide escalation support to clients virtually or on premisesFinancial: To generate revenue through the sale of products and services that are offered by TechalphaMessaging In conjunction with line Manager, provide Annual Sales Projections Ensure healthy revenues && payment cycles are maintained by customersDesired Skills && Experience: Very good communication skills (written && verbal) in English. Good communication skills (verbal) in the respective local language. Should possess clarity of thought and ability to present the proposal to customers in a crisp manner. Strong customer interaction && negotiation skills Ability to drive the sales for the region at an independent level Must be able to work independently with self-discipline and motivationIndustry Telecommunications, Information Technology and Services

Keyskills :
smstelecomsalesnternationalcarrierclientsupportbusinessdevelopmentcorporatesalesinternationalsalescarrierssales-usamarketinternationalbusinessdevelopmentb2bsalesclientacquisitionclienthandlingleadgenerationtelecomsales

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