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Corporate Phone Banking Officer-welcome Calling -Vashi -Navi Mumbai

0.00 to 4.00 Years   Navi Mumbai   15 Aug, 2023
Hy Fly Consultancy Hiring For Hy Fly Consultancy
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryBFSI
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Roles and Responsibilities:
    • Calling customers for various service and sales related campaigns related to Retail Liabilities
    • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks
    • Cross selling of various bank products
    • Attaining Targets on sales conversions and cross selling
    • Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues
    Desired Candidate Profile:
    • Graduate
    • At least 1-2 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage
    • Excellent communication skills Verbal & Written
    • Flair for Sales
    • Flexible to get scattered 8 Week Offs in a month with 9 hours shift
    • Good listening skills and strong communication abilities.
    • Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
    • Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
    Job Locations : ANDHERI / VASHI /TURBHE /Thane-West (Maharashtra)

Keyskills :
serviceinbound salescustomer retentiontelemarketingvoice supportcustomer serviceoutbound callingcustomer acquisitionvoicecustomertelesales

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