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Job Location | Navi Mumbai |
Education | Not Mentioned |
Salary | < Rs 50,000 - 2.5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (Domestic)Customer Service (International) |
EmploymentType | Full-time |
We have urgent openings for a leading company into inbound voice process.Location :- MumbaiSalary:- 1.75lpa to 3.5lpaQualifications:-H.S.C./Graduate fresher or experience can apply.Timings :- 24*7 rotational shifts ( Any 9 hours shift)Working days :- 5 working days with 2 rotational off.Job description :-Its an inbound customer service profileCandidates with good communications can apply.Identify and assess customers needs to achieve satisfaction.Managing incoming calls and customer service inquiries.Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers requests.Refer unresolved customer grievances or special requests to designated departments for further investigation.Interested candidates can revert on khushboo.geneticcallnet@gmail.com or can call / whatsapp your resume on 8657521201.Regards,Khushboo Gupta8657521201Genetic Callnet
Keyskills :
telecallingoiceprocessinboundprocessinboundcallsbpovoiceinboundvoiceprocessinboundtellecallingcustomerservice