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| Job Location | Navi Mumbai |
| Education | Not Mentioned |
| Salary | Rs 2.0 - 3.0 Lakh/Yr |
| Industry | MCG / F&B |
| Functional Area | Back Office OperationsOperations Management / Process Analysis |
| EmploymentType | Full-time |
JDGood knowledge about Excel, Word and PowerpointDeal directly with customers either by telephone, whatsapp, email or any other electronic mode.To store customer details such as Name, company, phone numbers, addresses, email addresses and much more in our CRM software.Handle the CRM softwareTake orders, calculate charges, and process billing.Respond promptly to customer inquiries onlineHandle and resolve customer complaintsKeep records of customer interactions and transactions in the CRM.Lead ManagementRecord details of inquiries, comments and complaints and also details of actions takenPrepare and distribute customer activity reportsMaintain customer databasesFollow up on customer interactionsProvide feedback on the efficiency of the customer service processif you are interested then send your updated CV on sarvesh.kumar@talentcorner.in or for any clarification call me on 8887327296.
Keyskills :
miscrmsofficecustomercommunicationbillingdatafinancialdatamspowerpointmsexcel