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| Job Location | Navi Mumbai |
| Education | Not Mentioned |
| Salary | Rs 2.0 - 3.0 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (Domestic)Customer Service (International) |
| EmploymentType | Full-time |
Dear candidate,We are looking for a Customer Support Associate for email and Chat process:Position: Customer Support Associate - Email and Chat Process.Interview Timings: 3:00 pm to 8:00 Pm, No Transport Facility Location: MumbaiPosition Type: Full Time EmploymentWork Experience: 1 - 6 YearsInterview Time: 3 PM to 8 PMWill be required to take over existing customer relationships and manage the complete customer service role in the Europe shift.Has to be proficient in verbal and written English communications.Should have experience of dealing with clients on the phone and by email.Will be required to take incoming calls and resolve queries of existing clients and other callers.Will have the responsibility of maintaining daily logs of calls received, made, queries resolved.Will be expected to learn nuances of the supplier and distributor art business and work with clients in demos, trial setups, regular follow-ups and escalation. The role is a pure customer service & management role .Learning required:Will have to learn the work procedure of the art clients which includes, resolving the issues of the artwork, generating mails, replying to the customer.He / She should be capable of handling multiple customers on a day-to-day basis.Typical candidates would have 1+ years experience in dealing clients over emails and chat. Undergraduate or graduate Freshers are also welcome.Interested candidates can share resume on muhrconsultancy@gmail.com for immediate consideration call on 8850569336, 9167542183Regards,Nadeem from MU HR Consultancy
Keyskills :
chat hatprocess emailsupport