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| Job Location | Navi Mumbai |
| Education | Not Mentioned |
| Salary | < Rs 50,000 - 2.5 Lakh/Yr |
| Industry | PO / Call Center |
| Functional Area | Customer Service (Domestic)Customer Service (International) |
| EmploymentType | Full-time |
Hi,We Have urgent Opening for Chat Associate, revert with updated resume or whatsapp on these contact.Email Resume: vishakha.placementlocal@gmail.comContact us : 9769534233Qualification : GraduationExcellent CommunicationJob Location:Andheri ( E)Shift Timing: 7am-9 pm Rotational Shift6 Day Working Alt Saturdays OffJob DescriptionAs a specialist in our Chat department, we rely on your product knowledge and customer service skills toprovide outstanding service to our customers and B2B agents:Accountable for three processes Chat, Emails from B2C and B2B websites, Social Media(Facebook, Travel Forum and Customer Reviews)Research answers to questions using available information resourcesTroubleshoot problems: listen to clientss issues, analyse; try to reproduce them, describe them properlyIdentify and escalate situations requiring urgent attentionTrack problems until resolutionKeep up to date with new products and systems changesRegards Vishakha Gangurde
Keyskills :
csamailprocessccevoicecustomervoiceprocessblendedprocesschatprocessserviceusprocessnon-voicecustomerserviceinternationalbpo