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| Job Location | Navi Mumbai |
| Education | Not Mentioned |
| Salary | Rs 50,000 - 2.5 Lakh/Yr |
| Industry | Recruitment Services |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Requirement: Quality Assurance AnalystDepartment: OperationsSkills: Call AuditingNo of Positions: 10Experience: Min: 1 Year and abovePriority : HighRequired Education: Under Graduate Requirement Locations: Navi Mumbai ( Only candidate having Experience in BPO segment)CTC: 2.8 LPA (Depends on last drawn salary Plus lucrative incentive)Key responsibilities:Need to do Quality checks of call center (Inbound/Outbound), Back Office operations, UW, HV, CPUShould be familiar with the audit sheet (Critical/non critical error)Required to compile audit results of the team in excel.Should be able to handle a team /mentor a team.Should have atleast 3 years of experience in transactional qualityShould have good aptitude, experience and knowledge of transactional quality.Key competencies required:Should be flexible enough to work in multiple shifts.Should have good computer usage knowledge.Strong analytical skills.Good communication skills.Good time management skills.Salary80 Thousand To 2 Lac 50 Thousand P.A.IndustryITES / BPO / KPO / LPO / Customer Service / OperationsWork Experience1 - 4 YearsQualificationOther Bachelor Degree,
Keyskills :
quality customerrelations testcases calibration auditing backofficeoperations backoffice callcenter timemanagement hazardousareas customerservice qualityassurance officeoperations bpo kpo ites salary