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Job Location | Navi Mumbai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | Customer Service (Domestic)Sales / BD |
EmploymentType | Full-time |
Dear Candidate,Openings For Multiple Voice Process !!Job Role :Ensure customer service/sales excellence by delivering sales/service with requisite courtesy & accuracy and adherence to service and sales compliance.Job Responsibilities :1. Delivering sales/service with requisite Courtesy and Accuracy 2. Nil Defects (100% adherence to product and process) 3. Ensuring Nil Customer complaints 4. Escalating/highlighting customer problem incidences 5. Adherence to service and sales compliance 6. Cross Selling/up-selling of insurance products. 7. Ensuring Process efficiency by achieving set targets of call qualityDesired Candidate Profile :1. Good written and oral communication 2. Passion towards service or Sales 3. Enthusiastic and self-motivated 4. Ability to work in a dynamic environment 5. Good comprehension skills 6. Team player with a positive attitude 7. Open to working in shift8. HSC freshers can also apply9. Candidate with real estate, insurance, sales, collection can also apply.Computer skills:Conversant with MS-Office & working knowledge of contact center systemsOther skills:Excellent Business Communication skills.Multilingual skills will be a plus (Kannada, Tamil, Telugu, Oriya, Gujarati, Bengali) Good numerical, analytical & problem solving skills.Compensation :10.5k-16.5k take home salary + IncentivesJob Location :Thane (wagle estate, kalpatru& Majiwada)Marol.Shift Timing :Rotational 9 hrs day shift including 1 rotational weekoffPick and drop facility will be provided from thane station to company.Interested candidates can call on below mention NumberOzair - 7977436883
Keyskills :
collections sales insurance bpo omesticbpo realestatesales customerservice voiceprocess