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Huge mandate Store Manager & Assistant Store Manager

6.00 to 11.00 Years   Navi Mumbai   04 May, 2021
D Mart
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryNot Disclosed
IndustryRetail
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

Location : Pan IndiaDepartment : OperationsSkills :Has good Leadership skills.Is good at planning, directing, delegating.Strong analytical skills.Is good at monitoring, follow-up & implementation.Is able to hand hold, guide and groom the team. Has good communication skills.Is strong on processes.Has good coordination skills and can take quick decisions for complex challenges in an effective manner.Should be computer Savvy MS Excel, SAPBasic Responsibilities :

  • Responsible for overall store operations for smooth functioning of the store.
  • Should have team Handling Experience.
  • Team Building , Training. Optimum utilization of manpower and following up with the team completion of task.
  • Employee Engagement , Employee Motivation
  • Safety management & Asset maintenance
  • Peak Hour & Festival Management
  • Vendor Management.
  • Inventory/Stock Management
  • Analyzing & studying the Fast Moving SKU, Slow Moving SKU & Dead Stocks
  • QA & QC
  • Pilferage Control , Loss prevention , Waste reduction - Ensure process implementation in order to avoid pilferage, maintaining Hygiene ,loss prevention, customer satisfaction etc
  • Asset Management. Optimum utilization of shelf space, customer satisfaction & convenience.
  • General Administration
  • Coordination with various departments for smooth flow of operations.
  • Providing 100% customer satisfaction by working on customer queries and complaints, closing the customer complaints with 24 hours of received
  • Coordinate with the Category & Vendors to ensure timely delivery of the stock.
  • Look after Store Display/Store Merchandising and also ensure the stock availability to avoid the stock outs.
Job Role:
  • Is responsible for store opening/closing based on the shift. Conduct Daily briefing, weekly meetings and weekly briefings. Develop a strategy for implementation of manpower plan. Recruitment of Sales Associates, packer, cashiers, housekeep & security staff.
  • Induction of new joinees, On the Job Training. Coach & guide team members. Conduct monthly reviews and share Feedback, prepare development action plan. Ensure performance standard, discipline & grooming standards are maintained.
  • Analyze and study various report , conduct floor walk. Ensure Timely vendor payment. Ensure preventive maintenance. Conduct Dry Run (for critical equipment). Lead the Emergency Response Team, organize the Fire Mock Drill every month, conduct training on fire safety. Design strategy for Pilferage Control. Follow strong room process at opening, closing.
  • Ensure proper function of Customer Service (SRT). Supervise availability of Trolleys, Baskets & bags. Study audit report and design & develop action plan. Prepare end to end plan with timelines for stock take. Conduct property walk.
  • Develop a Back Up plans in case of emergencies. Ensure Quick Check Out. Ensure proper Parking management. Develop a positive image of the store in the vicinity. Plan for festivals & season. Identify & discuss opportunities for better space management. Interact with government official during their visit to the store.

Keyskills :
team buildingemployee engagementloss preventionstore operationssafety managementcustomer complaintsemployee motivationcustomer serviceteam handlingmanpower planninginventory managementfollowing upemergency responsecoordination skillsvendor m

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