Integrated Solution Consultant UC

Job Description

As a billable consultant, you will work both independently and in partnership with consultants from other regions. You will be engaged in performing or assisting in following activities:Ownership or support on creation of deliverables (Low Level Design, Acceptance Test Plan, Migration scenario)Ownership or support on creation of projects consulting blueprints and boilerplatesLiaise directly with customer to obtain all relevant technical information for successful design, order validation & project deliverySupport on site or remote migration for complex solutions/environments, as requiredPosition and/or deliver billable consulting work to a partner or end-customer, especially when it facilitates the progression towards, or closure of, a deeper partner relationship or a significant end-customer contract.Acting as pre-sales consultant for some of the organic growth activities as needed.Consistently deliver high quality billable technical service to existing and new clients ensuring that customer satisfaction is maintained or improved.Stay abreast of technical, issues, options and advancements within the internetworking industry relevant to the Orange services portfolio.Be recognized as an authority on Orange products and services both internally and externally.Maintain and develop technical specialization and certifications to accommodate growth in Orange services, as well as personal requirements.Contribute to knowledge management through documentation of completed assignments in the form of case studies, author white papers or presentations on technical solutions and services offered by Orange.Participates in projects as part of a project organization respecting cost, quality and time constraintsProvide consulting assessments for new and existing customers if needed.Ownership of the technical solution from concept to subsequent implementation.Present technical solutions to partners and their end-customers, both formally and informally, as required.Any other duties as required by Managerabout youVery strong technical knowledge and/or experience in unifed communications related servicesUnified Communications and related services:Telephony (dial plan, On-Net, Offnet calls, PSTN, SIP trunking, gateway, Attendant console, etc.)Cisco Unified Communications high scale multi-cluster design, including SME and ExpressWay integrationCisco Unified Contact Center Enterprise and Express design and implementation, including business requirements analysis and translation to operational designCisco Telepresence cluster design, including MCU, Conductor & TMS/TMSXE integrationCisco Jabber & WebEx cloud service integrationVerint Voice RecordingMind CTI call accounting softwareFax server design and deployment experienceKurmi provisioning toolCertificates / PKI / Authentication / Encryption: experience generating and applying certificates, designing systems with mutual authenticationActive Directory and SSO integrationPolycom video (Group series, HDX, etc.), Video desk client (Skype for Business)Data networking: solid knowledge of LAN, WAN technologies and associated QoSLinux server base administration knowledgeVMware (ESXi, vSphere base usage)additional informationAdditional Qualities required for the job openingStrong team player skills.Effective customer communication.Ability to handle complex situations (internal and customer facing).Expert level in the integration and implementation of unified communications servicesAdvanced level in at least one additional digital domain(s).Strong technical skills around telecommunications/IT solutions and services in general / university degree in Communications systems/or Computer Science or equivalent.Minimum of 6 years related work experience in customer facing organizations within the ICT industry (channels, local representations working directly with customer IT management).Fluent in EnglishUnderstand market trends, technical and business issues associated with the ICT industry.Excellent business and commercial understanding.Financial management capabilities (P&L, TCO, ROI, )Must have consultancy and service delivery experience in the ICT industry.,

Keyskills :
sales sap rojectmanagement whitepapers ciscounifiedcommunications leveldesign faxserver siptrunking casestudies linuxserver customerrelations