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PHONE BANKING OFFICERCUSTOMER SERVICE

0.00 to 4.00 Years   Navi Mumbai   01 Nov, 2019
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

Job Role and Benefits:-

  • Handling Premium Desk for Helping HNI investor in investing in a Mutual Fund schemes and interacting regarding scheme related information, updating about NAV, Providing fund information and guidance through Inbound or Outbound calls, suggesting better investment options. helping them to expand their portfolios.
  • Advisory Role i.e. Investment Advisor, Mutual Fund investment, KYC Clarification, Handling queries and grievances, Redemption, etc.
  • Not a sales profiles as you have to Maintain Portfolio of HNI Clients, Connect with them related to SIP Schemes, Redemption, KYC Verification and queries , Investment, etc.
  • Give information regarding current market trend and guide investors for investment procedure.
  • Opportunity to work with Corporate Clients.
  • Get Current Capital Market and Product Knowledge.
  • Get NISM Certificate with an On-Job training.
  • Great Opportunity to work with Register Financial Corporate.
Criteria:-
  • Graduates Fresher and Experienced both can apply.
  • No specific criteria for Age, Salary, Experience. i.e. Selection depends on Candidates interest , Last inland salary(Experience), Communication Skills, etc.
Location :Andheri / Goregoan / Thane / Vashi / BelapurFRESHERS CAN ALSO APPLYEligibility:Education - Minimum HSC passed or equivalent Experience - Fresher/ ExperiencedAge - 18-35 yrs Good Verbal English CommunicationAdded advantage - knowledge of regional languagesMale candidates should be willing to work in rotational / night shifts.Female candidates will be working in rotational morning shifts (7.00 a.m. to 7.00 p.m. any 9 hours shift)Skills : Communication SkillsInterpersonal skillsEmpathyProblem Solving Approach

Keyskills :
banking rossselling capitalmarket communicationskills basiccomputer basiccomputerknowledge

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