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Job Location | Navi Mumbai |
Education | Not Mentioned |
Salary | Rs 5 - 10 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Finance / Accounts / Tax |
EmploymentType | Full-time |
Urgent Requirement of TEAM LEADER for R2R Finance & Account Process Hexaware Navi Mumbai!Team Management Experience is a MUST!CTC not a ConstraintGraduate CompulsoryImmediate Joinees Preferred.Notice Period will be taken into CONSIDERATION.Share profile on relationship.manager@staffingbench.com or call on 9619000126Job Location: Navi Mumbai MahapeHold a valid passport with B1/ B2 visa added ADVANTAGEMandatory: B Com/ M Com/ CA Inter (Not pursuing CA Final) with minimum 8 years of work experience in P2P, O2C and R2R of which not less than 4 years should be in team leading role with a minimum span of 20 members.Job Summary: The Team leader will oversee the specific team that he/she is assigned to. The TL will work under the direction of and report directly to the Process Manager. The Team Leaders role is to share his/ her knowledge and skills with members and assist other team members with the functions of the team to perform tasks as needed.Main Responsibilities Team Leader will facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problemsolving recommendations, and recommendations of standardizing team operations.Maintain MIS for internal and external customers.Handle monthly process and security audits. Ensure documents are up to date to avoid non compliance and adverse ratings by internal and external auditors.Ensure SLAs are met.Conduct weekly, bi weekly and monthly meetings with clients, as agreedSingle point of contact for client and support teamsCoordinate individual team members work schedules and leave requests. The Team Leader will coordinate Team schedule with Process Manager who is responsible for approving requests.Ensure that each team member feels that their work is valued, appreciated, and meaningful to the success of the process.Ensure maximum utilization of team members and control absenteeism.Create opportunities for team members to provide input on procedures/processes and share their expertise with other team members.Serve as a resource and content expert to team members; providing them with guidance and being available to answer questions to clarify the work activities.Ensure team members are knowledgeable about the process and the teams roles in the delivery of these services.Function as a team member and carry out duties and responsibilities assigned to the team.Assess the need for training and submit requests to the Process Manager.Identify practices that are and are not working and make recommendations to the Process Manager.Relate all new or revised policies, procedures and /or processes to team members to ensure they have the most uptodate and current information.Support new team members in working through induction programme, ensure that they have the necessary knowledge to effectively participate on the team.Recognize & celebrate team & individual accomplishments & exceptional performanceContribute to staff appraisals & supervision process.TECHNICAL OR EXPERT KNOWLEDGE/EXPERIENCERobust experience of transition and setup of accounts payable, accounts receivable and general ledger transactions.Demonstrated ability to work effectively either as an individual or member of a team and relate effectively with staff on all levelsDemonstrated ability to communicate, both orally and in writing, in a clear and concise mannerDemonstrated ability to quickly learn new information, processes and proceduresAttention to detail and accuracyDemonstrated ability to meet deadlines, determine priorities and organize work to meet objectives and identify and deal with problemsExperience in the use of Microsoft Office suite of productsExperience in the use of financial systems (e.g. Oracle R12, People Soft, Sage, Quickbooks)
Keyskills :
operationsgeneral accounts r2rorder to cash procure-to-payrecord to report p2p