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Storage Service Delivery Principal Engineer

12.00 to 14.00 Years   Navi Mumbai   12 Sep, 2019
Dell
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Our Employee Value Proposition:Our Culture Code unites us and makes us a great family of companies and a great place to work. It s how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.Role Overview:Responsible for on-site installation, configuration, implementation, integration, maintenance, troubleshooting and repair of company and multi-vendor systems solutions, which may include hardware, software and networking products as well as operating systems. Serves as company liaison with customer on administrative and technical matters. Interprets customers needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps or engineers.Key Responsibilities:Leads, implements, and troubleshoots complex and specialized technical solutions mainly HCI, Storage Solutions, Disaster Recovery setup, Virtualization in Multiple Platforms such as VMware, Microsoft Hyper-V, Converged networking.Assigned to the more visible and more critical engagementsSubject matter expert in key technology areas mainly HCI, Storage Solutions, Disaster Recovery setup, Virtualization in Multiple Platforms such as VMware, Microsoft Hyper-V, Converged networking.Responsible for addressing escalated break/fix issuesDevelops and delivers ad-hoc training in their relevant specialties to their entire teamLeads and facilitates the development of common practicesHas in-depth knowledge of many products and very advanced knowledge in two or three key areas related to HCI, Storage Solutions, Disaster Recovery setup, Virtualization in Multiple Platforms such as VMware, Microsoft Hyper-V, Converged networking.Provides strong technical leadership for the field services organizationActs as coach and mentor to lower level technical specialistsJob specific Responsibilities

  • 12 to 16 years over all experience with minimum 12 to 14 years in above mentioned relevant role handling Infrastructure Projects with Large Enterprises.
  • Technically lead complex and Critical Projects and drive them to closure.
  • Participate and engage in global Technical Programs and initiatives.
  • Couch Technically with team members enabling them in Capability.
  • Lead Technical Escalation Discussion and drive towards resolutions.
  • Assist services sales in Solution vetting, in house capability confirmation, and scope confirmations.
  • Plan and support execute Critical and Complex Projects.
  • Possesses exceptional communication skills, both verbal and written
  • Capable of effectively articulating service value proposition to customers
  • Exceptional knowledge of internal service processes and service offerings and ability to articulate these to customers
  • Exceptional technical and product knowledge such as HCI, Advance Storage Concepts, Disaster Recovery Planning and setup, Expert in Virtualization in Multiple Platforms such as VMware, Microsoft Hyper-V, Converged networking
  • Scoping of Services based on solutions Proposed.
Desirable Requirements:Possesses exceptional communication skills, both verbal and writtenCapable of effectively articulating service value proposition to customersExceptional knowledge of internal service processes and service offerings and ability to articulate these to customersExceptional technical and product knowledge such as HCI, Advance Storage Concepts, Disaster Recovery Planning and setup, Expert in Virtualization in Multiple Platforms such as VMware, Microsoft Hyper-V, Converged networking,Scoping of Services based on solutions Proposed and Vetting solutions proposed.Team Management Skills, inter-personal skills, Presentation skills, technical assessment skills.Preferred Industry Certifications on Storage PlatformsPreferred Industry Certification on Any Latest OS platformsAdvantage with Knowledge and experience on High Performance computing and good knowledge on Linux platform.Benefits:We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.,

Keyskills :
java linux javascript teammanagementskills disasterrecoveryplanning servicesales bonusprograms teammanagement ramew europeanw kscouncils highperf mancecomputing equalemploymentopp tunity

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