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Job Location | Navi Mumbai, Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Job Title: Technical Support AnalystLocation: MumbaiExperience: 1-2 Years / 3-5 YearsEducation: Full Time (60% throughout)Acidaes Solutions (CRMNEXT) is the Worlds Most Powerful Financial Customer Relationship Management Software Product Organization. CRMNEXT effectively recalibrates banks potential to grow engagement, drive profitability and deliver innovation while changing the Banking Industry. CRMNEXT has Practiced and Proven leadership in multiple industry verticals like Banking, Insurance, Financial Services, Media, and Pharmaceuticals Segments.Love to develop amazing software We have an opportunity just for you!You hack your way through challenges with innovation and creative flair. Your idea of a workout is tapping into trending technologies to create awesome software with Microsoft .NET or other web-based technologies. You will get an opportunity to work in Best of class product organization with great exposure to BFSI & CRM business domain. You would get to work with professionals, who have great experience in building world class product.The Opportunity:Are you an ace technical problem shooter Excited to widen your knowledge across an array of technologies We have an opportunity in the role of Technical Support Analyst for our range of products just for you!You would be working in technological environment of .NET framework, Oracle/SQL Server Databases, Webservice/RestAPI for integration and web technologies like HTML, JS, JQuery, Node/ReactJS. Learning opportunity to work on newer technologies of Cloud, MongoDB/Cassandra, Microservices, DevOps and Solutions based on AI/ML as organization is moves its technology and product stack to NextGen.What would you do One of the core responsibilities will be for you to provide technical support to our customers in BFSI domain in dynamic and high volume environment.You would be undergoing a comprehensive product training and on the job technical training in line with your role. Your technical expertise and analytical skills coupled with product training would smoothly onboard you for providing technical assistance to our production customers using CRMNext suite of products viz. CRMNext, CustomerNext and DataNext.
Keyskills :
product trainingcustomer relationship managementtroubleshootingtechnical analysisproblem resolutionactive directorytest casestechnical supportrelationship managementcustomer relationsproblem solvinganalytical skillscustomer relationshiptec