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| Job Location | Navi Mumbai |
| Education | Not Mentioned |
| Salary | < Rs 50,000 - 1.0 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (Domestic) |
| EmploymentType | Full-time |
Duties and Responsibilitiesanswer calls and respond to emailshandle customer inquiries both over the phone and by emailresearch required information using available resourcesmanage and resolve customer complaintsprovide customers with product and service informationenter new customer information into systemupdate existing customer informationprocess orders, forms and applicationsidentify and escalate priority issuesroute calls to appropriate resourcefollow up customer calls where necessarydocument all call information according to standard operating procedurescomplete call logsproduce call reportsInterested candidates can send the updated CV on recruitment@grandrf.com and can call on7304819542/9768744072Reagrds,Neha SinghHR
Keyskills :
communicationself-confidencebpoallcenterfearofpublicspeaking