Travel Consultants - B2B Hotel Operations

3.00 to 8.00 Years Navi Mumbai 11 Jul, 2023

Job Location	Navi Mumbai
Education	Not Mentioned
Salary	Rs 4.0 - 5 Lakh/Yr
Industry	Travel / Tourism
Functional Area	Tour / Travel ManagementReservation / Ticketing
EmploymentType	Full-time

Job Description

Arsenius Skill Capital is Hiring - Travel Consultants - B2B Hotel OperationsLocation: South MumbaiCTC: upto 5 LPARequisite:Applicants with 4+ Yrs of relevant work experienceHandling B2B Hotel ops and providing supervisory support to staff on shift.Monitoring and managing incoming calls and emails. Ensuring workflow management and task assignment.Ensuring superior quantitative and qualitative service to travel agents from staff.Actively managing ops processes and ensuring SLAs and TATs are maintained.Providing supervisory support for travel agent/ sales team escalations.Personally handling high priority complaints and escalations from travel agents and sales team.Coordination with suppliers on complaints and escalations resolutions.Proactive improvements and actions to ensure best-in-class service.Regularly review industry trends and competitors to ensure superior ops supportTraining and mentoring of staff on a regular basis.Making reports on DSR.Interested applicants pease share your profile with hidden_email / WhatsApphidden_mobile Like / Comment / Share and we will surely connect back - Team ASC#hoteloperation #travel #reservations #hotelbookings #jobsintravel#traveljobs

Keyskills :
hotel reservationsholiday packageshotel operationstravel desk operationsdestination managementhotel desktravel consultantb2b hotel operations

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Travel Consultants - B2B Hotel Operations

Job Description

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