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| Job Location | Nellore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Dear Candidate,Greetings!Profile: Customer Care ExecutivesWalkin Date: 11th Dec2020 -12th Dec2020Walkin Time:09:30 AM to 4:30 PMWalkin Venue:IIFL Gold Loans,D.No:14-9-1, 1St Floor, Koushik Plaza, Hospital Road, Opp:Vegetable Market, Gudur, Nellore - 524101.Job Title :Customer Care Executives1)Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the 2)proper catchment areas. 3)Sales & marketing activities on daily basis for generating the business 4)New KYC generation (New CUID) & customer service of a GL Branch. 5)Attend customer queries about IIFL gold loan & its various schemes. 6)Provide after sales service to existing customers and obtain references from them to increasecustomer base. 7)Verify customers KYC & complete online registration. Call customer as per CRM lead (Winback, Customer Referral & Leaders app fresh leads) 8)Generate leads by Marketing activities (Cold) and reference calling. 9)Call customers for interest collection. 10)Ensure proper customer relation for renewal & reference. 11)Handle front desk activity & maintain data on CRM . Drive cross-selling of other financial instruments of IIFL.Regards,Team HR
Keyskills :
customer carecustomer relationshipcallingcustomer servicecustomer service managementcustomer supportcustomer service operations