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2nd Level Operations

1.00 to 5.00 Years   Noida   07 Sep, 2020
Ericsson India Global Services Pvt Ltd
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaOperations Management / Process Analysis,Sales / BD
EmploymentTypeFull-time

Job Description

Date: Sep 5, 2020At Ericsson, you can be a game changer! Because working here isn t just a deal. It s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society s most complicated challenges, enabling you to be the person that did that. We ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world. Our Exciting Opportunity :This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 1st Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels!

  • We believe in trust we trust each other to do the right things!
  • Therefore, we believe in taking decisions as close to the product and technical expertise as possible.
  • We believe in creativity trying new things and learning from our mistakes.
  • We believe in sharing our insights and helping one another to build an even better user plane.
  • We truly believe in happiness, we enjoy and feel passionate about what we do and value each other s technical competence deeply.
You will:
  • 2nd Level Assurance Support Activities.
  • 2nd Level Incident Management.
  • Problem Management.
  • System Administration.
  • 2nd Level Billing Operations.
To be successful in the role you must have:
  • UNIX/Solaris/LINUX administration.
  • Hardware understanding for Solaris/HP boxes.
  • Solving skills for the EMC clariion / SUN storage.
  • Good knowledge of Ericsson CS5/6 IN solution/Architecture/ Nodes.
  • Voice Call & Signalling Routing.
  • Network Architecture understanding and preparation.
  • Signalling Protocols good hands-on, Knowledge of GSM, INAP, CAP, SS7, Sigtran etc.
  • Traffic Dimensioning.
  • Performance & Characteristics of IN Network Nodes
  • End-to-End Performance Audit & Optimization
Key Qualification:
  • BS technical/Engineering degree
  • Experience - Total 1 to 13 years, out of which 2-5 year of Ericsson IN is must)
Whats in it for you With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is very passionate about learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world. What happens next once you apply Read about the next steps here. For your preparation and reference, here is our overall Brand video and some insights about our innovations in 5GWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up Do you believe that diverse, inclusive teams drive performance and innovation At Ericsson, we do. We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson s Code of Business Ethics. ,

Keyskills :
emc clariionmusic makingservice leveltechnical competencemaintenance activities

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