Admission Counsellor

1.00 to 6.00 Years Noida 10 Apr, 2020

Job Location	Noida
Education	Not Mentioned
Salary	Rs 3.0 - 6 Lakh/Yr
Industry	Education / Training
Functional Area	Customer Service (International)
EmploymentType	Full-time

Job Description

We are having an urgent requirement for Admission Counselor.Please find below the details:Location - NoidaNo. of position - 2 (Team Leader / Associate)CTC - Upto 6 LacsExp - 1-5yrsJob Responsibilities:

Supervise assigned team members and ensure client deliverables are met within the established timelines.
Responsible for ensuring productivity targets (Daily/Weekly/Monthly/Quarterly/Yearly) are achieved.
Create and maintain daily incident reports for all possible scenarios based on historical trends.
Conduct daily team meetings, pre and/or post shift Train, coach, and mentor associates per process requirements.
Handle escalation calls on an as needed basis and help associates to learn on-the-job Remote monitor and side jack with associates to provide real-time coaching and mentoring.
Conduct constant 1:1 meetings with associates to provide feedback and motivation.
Conduct constant group review meetings to discuss team performance and areas of opportunities and improvement.
Maintain and conduct monthly performance review sessions with all associates.

Interested candidates can contact on the below mentioned details:Priyankapriyanka.b@mitrhr.com9901232255

Keyskills :
internationalbpo insidesales educationcounselling educationcounseling admissioncounselling admissionscounseling internationalcallcenter voiceprocess ducationcounselor

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Admission Counsellor

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