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Job Location | Noida |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Telecom / ISP |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Date: May 12, 2020Ericsson Order Care (EOC) L2 Support Engineer -NoidaAt Ericsson, you can be a game changer! Because working here isn t just a deal. It s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society s most complicated challenges, enabling you to be the person that did that. We ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.Job Summary: We are now looking for a Service Delivery Line Manager, are you interested In this role, you will ensure customer value and happiness through an efficient service delivery.As an SDM (Service Delivery Manager), you will support service sales directly or indirectly via the unit resources as you understand and align with the overall service delivery processes, models, and strategies.You will have a role in the line organization (the operational organization), with the purpose to lead their area of responsibility aligned with the instructions. You will collaborate to ensure that work is executed within the scope of OHS requirements.All activities in the Ericsson group are performed under the responsibility of one or more Line Managers. Line Managers act per the Ericsson Leadership Framework and promote Ericssons values, ethics and culture of the organization to ensure excellent performance.Responsibilities:
Keyskills :
sales delivery customerrelations marketing management servicesales customervalue servicedelivery performancemanagement it oss bar ohs care cloud video steps supply ethics ss