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Associate_Billing

0.00 to 3.00 Years   Noida   30 Mar, 2020
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedia / Dotcom / Entertainment
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

  • To assist the Billing Team leader/ Manager to achieve the process objectives
  • To process the deliverables within the agreed service levels with a very high standard of accuracy and attention following the defined operating procedures, guidelines and knows when to escalate to supervisors/ managers of any case or concerns
  • Understand, implement and contribute best practices for operations and constantly seek opportunities for process improvements
  • Ensure integrity of the data is always maintained and that everything has been captured in accordance with defined Standard procedures, company best practices and legal regulations
  • Maintain confidentiality of all internal companys and clients information

Key Responsibilities:

  • Perform day to day Billing transactions, including verifying, classifying, computing, posting and recording
  • Process proforma as per the instructions and process guidelines to ensure error free bills generated
  • Process Ad-Hoc proforma requests
  • Liaise with Matter/ Risk team to get any amendments on matter/ client records or Client Due Diligence clearance done to be able to bill the proforma
  • Liaise with Revenue Controllers for any queries on proforma instructions or discrepancies found.
  • Actively participate in the team meetings and other initiatives taken by the company.
  • Ensure all assigned SLA s are met
  • Tasks performed will be based on key success factors including accuracy, quality, cost, timeliness, deadlines, effective communication and client service orientation
  • Ensure compliance with security policies, procedures, regulatory and VAT requirements

Competencies/ Skill Set:

  • Competent written and oral English language communication, ability to communicate in various formats email, phone, face to face communication.
  • Good team player skills to achieve desired results
  • Attention to detail and demonstrable ability to work to a high degree of accuracy
  • Able to work under pressure to meet the tight deadlines demanded
  • Flexible, able to multi-task, and work on multiple activities at once
  • Ability to know when to refer to senior team member to take appropriate further action
  • Basic knowledge on MS Excel and proprietary software
  • Time management and prioritization
Professional/ Educational Qualification:
  • Bachelor s degree from an accredited university with distinction
  • A higher degree or MBA/PGDBA will be an added advantage
    • 0 to 1 year of prior experience working in a similar role, preferably in a partnership environment/ Law firm experience desirable
    • Experience of working in KPO/ BPO industry for offshore clients, preferably in professional services
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    Keyskills :
    duediligence servicelevels timemanagement clientservicing englishlanguage serviceorientation professionalservices compatibilitytesting effectivecommunication clientservice bpo vat sla risk excel basic email english records tatementsofwo

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