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Associate - Operations (Collection)

3.00 to 5.00 Years   Noida   01 Mar, 2021
Investors Clinic Infratech Pvt ltd
Job LocationNoida
EducationNot Mentioned
SalaryRs 3.0 - 4.0 Lakh/Yr
IndustryReal Estate
Functional AreaSales / BD,Back Office Operations
EmploymentTypeFull-time

Job Description

  • To coordinate with the sales team and ensure the effective communication should take place between the Management and the team.
  • Responsible for post sales activities.
  • To take care of Adjustment notes, Credit notes and NOC process.
  • To manage cancellation / transfers / refund
  • To handle customer queries related to booking cancellation, refund, possession, builder buyer aggrement etc.
  • To manage the critical documentation at every point of time.
  • To make sure that the sales team must be completely aware and well versed with various processes.
  • To identify the deviations and keep them into the notification of the Management at the right time.
  • To maintain and update the master data records for all assigned projects on regular basis.
  • To support the sales staff with in-depth analysis of the assigned projects.
  • To prepare various project reports on daily, weekly, fortnightly and monthly basis.
  • To do inter-departmental coordination with Corporate HR, Finance, CRM, Call Audit, Marketing, Legal etc.
  • To complete timely collection of the demand generated by builders.1. Excellent Communication and Presentation skills2. Good hands on advance excel formulas like vlookup, hlookup, pivot, if, countif, sumif, duplicate check, conditional formatting, concatenate etc.and have handled ERP (Sales Tracking Software)
,

Keyskills :
corporate hrpost salescrediteffective communicationinterdepartmental coordinationsalesadvance excelproject reportssumifcall auditms excel pivot tablesconditional formattingnocexcelpivoterpcaremaster dataindepth analysis

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