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B2Bi Product Support

2.00 to 5.00 Years   Noida   04 May, 2023
Sopra Group
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Autonomous with one programming language/scripting Autonomous with one Database. Good understanding of SQL queries Autonomous with Unix/Linux/RedHat/CentOS/AIX etc. L2/L3 Production support experience Operational Flexibility towards 24*7*365 shift (with night shift and India Festivals / Public holidays) On Call Support as & when required by the project Soft Skills / Experience Good communications skills - both written and verbal. Customer/Front Office engagement experience Desirable: 1) Knowledge of ITIL processes including Incident/Problem/Change Management processes experience 2) Network protocols & security (encryption / authentication / Certificates). Exposure of middleware technologies 3) Exposure on any of the Axway products / Any other competitor B2B / MFT product 4) Ability to work independently and have Learnability Skills. 5) Cloud / Managed Services / Product Support (L2/L3) exposure 6) Exposure on Cloud like AWS/Azure/GCP etc. 7) Exposure on Dockers, Kubernetes and Container-based technologiesMandatory: Technical Autonomous with one programming language/scripting Autonomous with one Database. Good understanding of SQL queries Autonomous with Unix/Linux/RedHat/CentOS/AIX etc. L2/L3 Production support experience Operational Flexibility towards 24*7*365 shift (with night shift and India Festivals / Public holidays) On Call Support as & when required by the project Soft Skills / Experience Good communications skills - both written and verbal. Customer/Front Office engagement experience Desirable: 1) Knowledge of ITIL processes including Incident/Problem/Change Management processes experience 2) Network protocols & security (encryption / authentication / Certificates). Exposure of middleware technologies 3) Exposure on any of the Axway products / Any other competitor B2B / MFT product 4) Ability to work independently and have Learnability Skills. 5) Cloud / Managed Services / Product Support (L2/L3) exposure 6) Exposure on Cloud like AWS/Azure/GCP etc. 7) Exposure on Dockers, Kubernetes and Container-based technologies,

Keyskills :
sql queriessqlb2bitilcloud

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