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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Operations Management / Process Analysis,HR |
| EmploymentType | Full-time |
, Education - Graduate , Experience - 2-4yrs The Benefits Ops Administrator (BOA) is responsible for processing all activities related to client benefits plans as set up in CBA/ TBA , while meeting and exceeding client Service Level Agreements. The BOA is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness. Roles & Responsibilities: , Domain - Good knowledge of telecom industry products The BOA is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness. Ensure timely and accurate service delivery at defined productivity levels. Prioritizes work as required in order to effectively respond to client needs. Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets Ensures on-time and accurate delivery of all tasks as per Service Level Agreements. Qualifications: Experience - 2 - 4 years Bachelors degree in any discipline (B.A., B.Com, B.Sc, BBA) Excluding B.Ed, LLB, B.Tech, BE, BCA, B.Sc (IT), Full Time MBA, MCA,
Keyskills :
service levelservice deliveryclient servicebscslatbabenefitsperformanceadministrationService ImprovementTransition ManagementOffshoringIT OutsourcingIncident ManagementServiceLevel Agreements